Privacy policy

PRIVACY POLICY — IVYTREE STUDIO

Last updated: April 24, 2026

Ivytree Studio operates this store and website to provide digital and physical creative resources designed to support your creative and faith-based journey.

This store is powered by Shopify, which enables us to securely process orders, manage products, and deliver services to you.

This Privacy Policy explains how your personal information is collected, used, and protected when you visit, use, or make a purchase from this store.

By using this store, you agree to the collection and use of your information as described below.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

We may collect the following information:

  • Contact details (name, email address, phone number, billing and shipping address)
  • Payment information (processed securely through payment providers)
  • Account information (login details, preferences)
  • Order and transaction details
  • Communication information (messages sent through our contact form)
  • Device and usage data (IP address, browser type, site interaction)

How We Collect Your Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies when you use the store
  • Through service providers who support the operation of the store
  • Through trusted partners where applicable

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver digital downloads and physical products
  • Manage your account and provide customer support
  • Communicate with you about your orders
  • Improve your experience on the store
  • Prevent fraud and maintain security
  • Comply with legal obligations

We may also use your information to send relevant updates or promotional content, which you can opt out of at any time.

How We Share Your Information

We may share your information with:

  • Shopify and related service providers (to operate the store)
  • Payment processors (to complete transactions securely)
  • Shipping providers (for physical product delivery)
  • Technology providers (hosting, analytics, customer support tools)

We do not sell your personal information.

Relationship with Shopify

This store is hosted on Shopify. Shopify processes your data to help operate and improve the store experience.

Your information may be processed outside your country as part of Shopify’s global infrastructure.

To learn more, visit Shopify’s Privacy Policy:
https://privacy.shopify.com

Cookies and Tracking

We use cookies and similar technologies to:

  • improve site performance
  • remember your preferences
  • understand how visitors use the store

You can manage cookie settings in your browser.

Children's Data

This store is intended for users aged 18 and older.

Younger users may only use this store under the supervision of a parent or guardian.

We do not knowingly collect personal information from children without appropriate supervision.

Security and Data Retention

We take reasonable steps to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to:

  • provide services
  • comply with legal obligations
  • resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • access your personal information
  • request corrections
  • request deletion
  • request a copy of your data

You may also opt out of marketing communications at any time.

Data Protection Approach

Ivytree Studio is committed to handling your information with care, integrity, and respect.

We only collect the information necessary to:

  • process your orders
  • deliver your products
  • improve your experience

Third-Party Links

This store may contain links to external websites.

We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us through the store’s official contact form.

We use a structured contact system to ensure all inquiries are handled efficiently and securely.